DEUNA Production

All Systems Operational

About This Site

Welcome to DEUNA’s official status page. This is where we provide real-time updates on the performance and availability of our services. You can monitor the status of key components, view uptime statistics, and check for any ongoing incidents or maintenance.

We are committed to ensuring the best experience for our users, and this page will help keep you informed about any disruptions. For further assistance, please contact us at support@deuna.com.

Stay tuned for updates and subscribe for notifications to get alerts on service status changes.

API Gateway DEUNA ? Operational
90 days ago
100.0 % uptime
Today
Checkout DEUNA Operational
90 days ago
100.0 % uptime
Today
Checkout Proxy ? Operational
90 days ago
100.0 % uptime
Today
Checkout DEUNA ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Checkout API Operational
90 days ago
100.0 % uptime
Today
Tokenization API Operational
90 days ago
100.0 % uptime
Today
PAYMENTS API Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
C2P Operational
90 days ago
100.0 % uptime
Today
USERS API Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
90 days ago
100.0 % uptime
Today
Merchant Authentication Operational
90 days ago
100.0 % uptime
Today
ADMIN Operational
90 days ago
100.0 % uptime
Today
Reportería Operational
90 days ago
100.0 % uptime
Today
Métricas Operational
90 days ago
100.0 % uptime
Today
Órdenes Operational
90 days ago
100.0 % uptime
Today
Conexión Operational
90 days ago
100.0 % uptime
Today
Estrategias de pago Operational
90 days ago
100.0 % uptime
Today
WIDGETS Operational
90 days ago
100.0 % uptime
Today
Payment Widget Operational
90 days ago
100.0 % uptime
Today
Payment Link Operational
90 days ago
100.0 % uptime
Today
Android SDK Operational
90 days ago
100.0 % uptime
Today
Web SDK Operational
90 days ago
100.0 % uptime
Today
PLATFORMS Operational
90 days ago
100.0 % uptime
Today
VTEX Operational
90 days ago
100.0 % uptime
Today
THIRD-PARTY PARTNERS AND PROVIDERS Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Click to Pay Operational
90 days ago
100.0 % uptime
Today
Addi Operational
90 days ago
100.0 % uptime
Today
Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Kushki Operational
90 days ago
100.0 % uptime
Today
NuPay Operational
90 days ago
100.0 % uptime
Today
IXOPAY/TokenEx Operational
90 days ago
100.0 % uptime
Today
WEBHOOKS Operational
90 days ago
100.0 % uptime
Today
SANDBOX Operational
90 days ago
100.0 % uptime
Today
INFRAESTRUCTURE Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Proxy Operational
90 days ago
100.0 % uptime
Today
PSP's Operational
90 days ago
100.0 % uptime
Today
APLAZO MX Operational
90 days ago
100.0 % uptime
Today
MERCADO PAGO (ALL) Operational
90 days ago
100.0 % uptime
Today
ASAAS BR Operational
90 days ago
100.0 % uptime
Today
PAYU Operational
90 days ago
100.0 % uptime
Today
DLOCAL Operational
90 days ago
100.0 % uptime
Today
NUPAY (BR) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 20, 2025

No incidents reported today.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025
Resolved - The incident has been resolved and the service remains stable. Our team will continue monitoring to ensure normal operation.
Aug 15, 13:10 CST
Monitoring - The provider has confirmed that the incident has been resolved. Our team is monitoring the issue to ensure service stability.
Aug 15, 11:47 CST
Identified - We are continuing to experience issues with payment processing due to a problem with one of our external providers, which is currently being reviewed by their internal team. Some users may experience delays, failed transactions, or partial service interruptions.

Our internal team is actively monitoring the situation, and we will provide updates with further details as they become available.

Aug 15, 11:23 CST
Investigating - We are currently experiencing payment processing issues due to an issue with one of our third-party providers. Some users may experience delays, failed transactions, or partial service interruptions.
Aug 15, 10:29 CST
Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025
Completed - The scheduled maintenance has been completed.
Aug 6, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:00 CST
Scheduled - Dear users,

We have been informed of a scheduled maintenance by our payment service provider [PSP Name], which may impact payment processing operations.

- Date: August 6, 2025
- Time: 1:00 AM to 6:00 AM (BRT)
- Expected impact: During this period, NuPay will be unavailable to process transactions (HTTP response 503)

Our team will be closely monitoring the situation throughout the maintenance window. Thank you for your understanding.

Aug 1, 16:40 CST