DEUNA Production
Update - Se mantiene las validaciones en conjunto con la entidad externa.
Nos mantenemos en monitoreo e informaremos avances.

Apr 01, 2025 - 17:13 CST
Update - Se mantiene las validaciones con la entidad externa. Nos mantenemos en monitoreo e informaremos avances.
Mar 31, 2025 - 18:37 CST
Identified - Estamos experimentando intermitencias con un proveedor externo en MX, estamos realizando las validaciones internas correspondientes con la entidad para validar mayor detalle.
Nos mantenemos en monitoreo e informaremos avances.

Mar 31, 2025 - 10:36 CST

About This Site

Welcome to DEUNA’s official status page. This is where we provide real-time updates on the performance and availability of our services. You can monitor the status of key components, view uptime statistics, and check for any ongoing incidents or maintenance.

We are committed to ensuring the best experience for our users, and this page will help keep you informed about any disruptions. For further assistance, please contact us at support@deuna.com.

Stay tuned for updates and subscribe for notifications to get alerts on service status changes.

API Gateway DEUNA ? Operational
90 days ago
99.97 % uptime
Today
Checkout DEUNA Operational
90 days ago
99.99 % uptime
Today
Checkout Proxy ? Operational
90 days ago
99.99 % uptime
Today
Checkout DEUNA ? Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Checkout API Operational
90 days ago
100.0 % uptime
Today
Tokenization API Operational
90 days ago
100.0 % uptime
Today
PAYMENTS API Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
C2P Operational
90 days ago
100.0 % uptime
Today
USERS API Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
90 days ago
100.0 % uptime
Today
Merchant Authentication Operational
90 days ago
100.0 % uptime
Today
ADMIN Operational
90 days ago
100.0 % uptime
Today
Reportería Operational
90 days ago
100.0 % uptime
Today
Métricas Operational
90 days ago
100.0 % uptime
Today
Órdenes Operational
90 days ago
100.0 % uptime
Today
Conexión Operational
90 days ago
100.0 % uptime
Today
Estrategias de pago Operational
90 days ago
100.0 % uptime
Today
WIDGETS Operational
90 days ago
100.0 % uptime
Today
Payment Widget Operational
90 days ago
100.0 % uptime
Today
Payment Link Operational
90 days ago
100.0 % uptime
Today
Android SDK Operational
90 days ago
100.0 % uptime
Today
Web SDK Operational
90 days ago
100.0 % uptime
Today
PLATFORMS Operational
90 days ago
100.0 % uptime
Today
VTEX Operational
90 days ago
100.0 % uptime
Today
THIRD-PARTY PARTNERS AND PROVIDERS Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Click to Pay Operational
90 days ago
100.0 % uptime
Today
Addi Operational
90 days ago
100.0 % uptime
Today
Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Kushki Operational
90 days ago
100.0 % uptime
Today
NuPay Operational
90 days ago
100.0 % uptime
Today
IXOPAY/TokenEx Operational
90 days ago
100.0 % uptime
Today
WEBHOOKS Operational
90 days ago
100.0 % uptime
Today
SANDBOX Operational
90 days ago
100.0 % uptime
Today
INFRAESTRUCTURE Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
PSP's Operational
90 days ago
100.0 % uptime
Today
APLAZO MX Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

Unresolved incident: Intermitencia con PSP Externo (MX).

Mar 31, 2025
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - Se mantuvo en monitoreo el procesamiento de transacciones y se confirma estabilidad de los servicios. Se procede con el cierre del incidente.
Mar 28, 23:04 CST
Update - We are continuing to monitor for any further issues.
Mar 28, 20:01 CST
Monitoring - Se implementaron acciones correctivas en el procesamiento de transacciones. De nuestro lado vamos a mantener el monitoreo para confirmar estabilidad en los servicios.
Mar 28, 19:58 CST
Update - We are continuing to investigate this issue.
Mar 28, 19:53 CST
Investigating - Estimado equipo,

Estamos experimentando una degradación en los servicios que afecta el procesamiento de transacciones. Nuestro equipo técnico ya está investigando la causa del incidente para aplicar una solución lo antes posible.

Impacto identificado:

Posibles retrasos en el procesamiento de pagos.

Fallos intermitentes en la tokenización/autenticación.

Errores en la validación de transacciones.

Continuaremos monitoreando la situación y proporcionaremos actualizaciones conforme tengamos más detalles.

Agradecemos su paciencia y comprensión.

Mar 28, 17:38 CST
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.