DEUNA Production
All Systems Operational

About This Site

Welcome to DEUNA’s official status page. This is where we provide real-time updates on the performance and availability of our services. You can monitor the status of key components, view uptime statistics, and check for any ongoing incidents or maintenance.

We are committed to ensuring the best experience for our users, and this page will help keep you informed about any disruptions. For further assistance, please contact us at support@deuna.com.

Stay tuned for updates and subscribe for notifications to get alerts on service status changes.

API Gateway DEUNA ? Operational
90 days ago
99.99 % uptime
Today
Checkout DEUNA Operational
90 days ago
100.0 % uptime
Today
Checkout Proxy ? Operational
90 days ago
100.0 % uptime
Today
Checkout DEUNA ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Checkout API Operational
90 days ago
100.0 % uptime
Today
Tokenization API Operational
90 days ago
100.0 % uptime
Today
PAYMENTS API Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
USERS API Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
90 days ago
100.0 % uptime
Today
Merchant Authentication Operational
90 days ago
100.0 % uptime
Today
ADMIN Operational
90 days ago
100.0 % uptime
Today
Reportería Operational
90 days ago
100.0 % uptime
Today
Métricas Operational
90 days ago
100.0 % uptime
Today
Órdenes Operational
90 days ago
100.0 % uptime
Today
Conexión Operational
90 days ago
100.0 % uptime
Today
Estrategias de pago Operational
90 days ago
100.0 % uptime
Today
WIDGETS Operational
90 days ago
100.0 % uptime
Today
Payment Widget Operational
90 days ago
100.0 % uptime
Today
Payment Link Operational
90 days ago
100.0 % uptime
Today
Android SDK Operational
90 days ago
100.0 % uptime
Today
Web SDK Operational
90 days ago
100.0 % uptime
Today
PLATFORMS Operational
90 days ago
100.0 % uptime
Today
VTEX Operational
90 days ago
100.0 % uptime
Today
THIRD-PARTY PARTNERS AND PROVIDERS Operational
90 days ago
99.95 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Click to Pay Operational
90 days ago
100.0 % uptime
Today
Addi Operational
90 days ago
100.0 % uptime
Today
Mercado Pago Operational
90 days ago
99.99 % uptime
Today
Kushki Operational
90 days ago
99.71 % uptime
Today
WEBHOOKS Operational
90 days ago
100.0 % uptime
Today
SANDBOX Operational
90 days ago
100.0 % uptime
Today
INFRAESTRUCTURE Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 5, 2024

No incidents reported today.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Resolved - En el payment widget, integrado al checkout de los comercios, se detectó una falla en la sincronización de las bóvedas, debido a una dependencia con las API Keys.
El problema surgió a raíz de una comparación incorrecta de las fechas de creación.

Impacto:
- La experiencia del usuario se ve comprometida, lo que puede derivar en el rechazo de las transacciones.

Áreas Afectadas:
- Funcionalidades dependientes de la carga correcta del widget, como la selección de métodos de pago.

Plan de Resolución:
- Nuestro equipo diagnosticó y corrigió el incidente de manera exitosa, validando que la transaccionalidad se restableciera de manera correcta.

Dec 3, 00:00 UTC
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.