DEUNA Production

All Systems Operational

About This Site

Welcome to DEUNA’s official status page. This is where we provide real-time updates on the performance and availability of our services. You can monitor the status of key components, view uptime statistics, and check for any ongoing incidents or maintenance.

We are committed to ensuring the best experience for our users, and this page will help keep you informed about any disruptions. For further assistance, please contact us at support@deuna.com.

Stay tuned for updates and subscribe for notifications to get alerts on service status changes.

API Gateway DEUNA Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Checkout API Operational
90 days ago
100.0 % uptime
Today
Tokenization API Operational
90 days ago
100.0 % uptime
Today
PAYMENTS API Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
C2P Operational
90 days ago
100.0 % uptime
Today
USERS API Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
90 days ago
100.0 % uptime
Today
Merchant Authentication Operational
90 days ago
100.0 % uptime
Today
ADMIN Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Metrics Operational
90 days ago
100.0 % uptime
Today
Orders Operational
90 days ago
100.0 % uptime
Today
Connections Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
WIDGETS Operational
90 days ago
100.0 % uptime
Today
Payment Widget Operational
90 days ago
100.0 % uptime
Today
Payment Link Operational
90 days ago
100.0 % uptime
Today
Android SDK Operational
90 days ago
100.0 % uptime
Today
Web SDK Operational
90 days ago
100.0 % uptime
Today
PLATFORMS Operational
90 days ago
100.0 % uptime
Today
VTEX Operational
90 days ago
100.0 % uptime
Today
THIRD-PARTY PARTNERS AND PROVIDERS Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Click to Pay Operational
90 days ago
100.0 % uptime
Today
Addi Operational
90 days ago
100.0 % uptime
Today
Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Kushki Operational
90 days ago
100.0 % uptime
Today
NuPay Operational
90 days ago
100.0 % uptime
Today
Antifraud Operational
90 days ago
100.0 % uptime
Today
SIFT Operational
90 days ago
100.0 % uptime
Today
SIGNIFYD Operational
90 days ago
100.0 % uptime
Today
CYBERSOURCE Operational
90 days ago
100.0 % uptime
Today
CLEARSALE Operational
90 days ago
100.0 % uptime
Today
KONDUTO Operational
90 days ago
100.0 % uptime
Today
KOUNT Operational
90 days ago
100.0 % uptime
Today
RISKIFIED Operational
90 days ago
100.0 % uptime
Today
ACCERTIFY Operational
90 days ago
100.0 % uptime
Today
FORTER Operational
90 days ago
100.0 % uptime
Today
KOIN Operational
90 days ago
100.0 % uptime
Today
ADDI Operational
90 days ago
100.0 % uptime
Today
WEBHOOKS Operational
90 days ago
100.0 % uptime
Today
SANDBOX Operational
90 days ago
100.0 % uptime
Today
INFRAESTRUCTURE Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Proxy Operational
90 days ago
100.0 % uptime
Today
PSP's Operational
90 days ago
100.0 % uptime
Today
APLAZO MX Operational
90 days ago
100.0 % uptime
Today
MERCADO PAGO (ALL) Operational
90 days ago
100.0 % uptime
Today
ASAAS BR Operational
90 days ago
100.0 % uptime
Today
PAYU Operational
90 days ago
100.0 % uptime
Today
DLOCAL Operational
90 days ago
100.0 % uptime
Today
NUPAY (BR) Operational
90 days ago
100.0 % uptime
Today
ELAVON Operational
90 days ago
100.0 % uptime
Today
ADYEN Operational
90 days ago
100.0 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
APLAZO Operational
90 days ago
100.0 % uptime
Today
BAMBOO Operational
90 days ago
100.0 % uptime
Today
BAZ Operational
90 days ago
100.0 % uptime
Today
BBVA Operational
90 days ago
100.0 % uptime
Today
CIELO Operational
90 days ago
100.0 % uptime
Today
CYBERSOURCE Operational
90 days ago
100.0 % uptime
Today
DLOCAL Operational
90 days ago
100.0 % uptime
Today
WORDLPAY Operational
90 days ago
100.0 % uptime
Today
REDE Operational
90 days ago
100.0 % uptime
Today
REDSYS Operational
90 days ago
100.0 % uptime
Today
UATP Operational
90 days ago
100.0 % uptime
Today
KUSHKI Operational
90 days ago
100.0 % uptime
Today
PROSA Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 16, 2026

No incidents reported today.

Jul 15, 2026
Resolved - The incident has been resolved, and all affected services have returned to normal operation.
Our team will continue to monitor service performance to ensure ongoing stability. If you experience any unexpected issues, please contact our support team through the appropriate channels.
Incident End: [15/07/2026 – 18: 40 UTC-6]

Jul 15, 18:56 CST
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 17:45 CST
Investigating - We have identified an issue affecting one of our payment service providers antifraud. Some merchants may experience disruptions in payment processing, imeouts, increased latency, failed attempts, or delayed confirmations.
Our teams are actively working with the provider to investigate and mitigate the issue. This page will be updated as new information becomes available.
Incident Start: [15/07/2026 – 17:16 UTC-6]

Jul 15, 17:43 CST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Completed - The scheduled maintenance has been completed.
Jul 2, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 02:00 CST
Scheduled - Dear users,

We have been informed of a scheduled maintenance by our payment service provider PROSA, which may impact payment processing operations.

- Date: 02/07/2026
- Time: 02:00am to 5:00am (MX)
- Expected impact: During this time, some payment transactions may experience temporary issues or intermittent failures.

Our team will be closely monitoring the situation throughout the maintenance window. Thank you for your understanding.

Jun 26, 19:07 CST