DEUNA Production

All Systems Operational

About This Site

Welcome to DEUNA’s official status page. This is where we provide real-time updates on the performance and availability of our services. You can monitor the status of key components, view uptime statistics, and check for any ongoing incidents or maintenance.

We are committed to ensuring the best experience for our users, and this page will help keep you informed about any disruptions. For further assistance, please contact us at support@deuna.com.

Stay tuned for updates and subscribe for notifications to get alerts on service status changes.

Uptime over the past 90 days. View historical uptime.
API Gateway DEUNA Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Checkout API Operational
90 days ago
100.0 % uptime
Today
Tokenization API Operational
90 days ago
100.0 % uptime
Today
PAYMENTS API Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
C2P Operational
90 days ago
100.0 % uptime
Today
USERS API Operational
90 days ago
100.0 % uptime
Today
User Authentication Operational
90 days ago
100.0 % uptime
Today
Merchant Authentication Operational
90 days ago
100.0 % uptime
Today
ADMIN Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Metrics Operational
90 days ago
100.0 % uptime
Today
Orders Operational
90 days ago
100.0 % uptime
Today
Connections Operational
90 days ago
100.0 % uptime
Today
Routing Operational
90 days ago
100.0 % uptime
Today
WIDGETS Operational
90 days ago
100.0 % uptime
Today
Payment Widget Operational
90 days ago
100.0 % uptime
Today
Payment Link Operational
90 days ago
100.0 % uptime
Today
Android SDK Operational
90 days ago
100.0 % uptime
Today
Web SDK Operational
90 days ago
100.0 % uptime
Today
PLATFORMS Operational
90 days ago
100.0 % uptime
Today
VTEX Operational
90 days ago
100.0 % uptime
Today
THIRD-PARTY PARTNERS AND PROVIDERS Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Click to Pay Operational
90 days ago
100.0 % uptime
Today
Addi Operational
90 days ago
100.0 % uptime
Today
Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Kushki Operational
90 days ago
100.0 % uptime
Today
NuPay Operational
90 days ago
100.0 % uptime
Today
WEBHOOKS Operational
90 days ago
100.0 % uptime
Today
SANDBOX Operational
90 days ago
100.0 % uptime
Today
INFRAESTRUCTURE Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Proxy Operational
90 days ago
100.0 % uptime
Today
PSP's Operational
90 days ago
100.0 % uptime
Today
APLAZO MX Operational
90 days ago
100.0 % uptime
Today
MERCADO PAGO (ALL) Operational
90 days ago
100.0 % uptime
Today
ASAAS BR Operational
90 days ago
100.0 % uptime
Today
PAYU Operational
90 days ago
100.0 % uptime
Today
DLOCAL Operational
90 days ago
100.0 % uptime
Today
NUPAY (BR) Operational
90 days ago
100.0 % uptime
Today
ELAVON Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance update BD Jun 11, 2026 02:00-02:30 CST

Dear users,

We would like to inform you about a scheduled maintenance window, as part of our ongoing efforts to improve the platform’s stability and performance. The maintenance will take place during the following period:

Date: Thursday, Jun 11
Time: From 2:00 to 2:30 AM (Mexico City time)
A temporary service interruption of up to 5 minutes is expected, limited to the maintenance execution window.

Our team will closely monitor the process to ensure that services return to normal operation as quickly as possible.

If you experience any issues outside of this timeframe, please contact us at support@deuna.com

Thank you for your understanding,
DEUNA Team
Posted on May 28, 2026 - 21:45 CST

Scheduled Maintenance update BD Jun 18, 2026 02:00-02:30 CST

Dear users,

We would like to inform you about a scheduled maintenance window, as part of our ongoing efforts to improve the platform’s stability and performance. The maintenance will take place during the following period:

Date: Thursday, Jun 18
Time: From 2:00 to 2:30 AM (Mexico City time)
A temporary service interruption of up to 5 minutes is expected, limited to the maintenance execution window.

Our team will closely monitor the process to ensure that services return to normal operation as quickly as possible.

If you experience any issues outside of this timeframe, please contact us at support@deuna.com

Thank you for your understanding,
DEUNA Team
Posted on May 28, 2026 - 21:47 CST

Scheduled Maintenance update BD Jun 23, 2026 02:00-02:30 CST

Dear users,

We would like to inform you about a scheduled maintenance window, as part of our ongoing efforts to improve the platform’s stability and performance. The maintenance will take place during the following period:

Date: Tuesday, Jun 23
Time: From 2:00 to 2:30 AM (Mexico City time)
A temporary service interruption of up to 5 minutes is expected, limited to the maintenance execution window.

Our team will closely monitor the process to ensure that services return to normal operation as quickly as possible.

If you experience any issues outside of this timeframe, please contact us at support@deuna.com

Thank you for your understanding,
DEUNA Team
Posted on May 28, 2026 - 21:51 CST

Scheduled Maintenance update BD Jun 25, 2026 02:00-02:30 CST

Dear users,

We would like to inform you about a scheduled maintenance window, as part of our ongoing efforts to improve the platform’s stability and performance. The maintenance will take place during the following period:

Date: Thursday, Jun 25
Time: From 2:00 to 2:30 AM (Mexico City time)
A temporary service interruption of up to 5 minutes is expected, limited to the maintenance execution window.

Our team will closely monitor the process to ensure that services return to normal operation as quickly as possible.

If you experience any issues outside of this timeframe, please contact us at support@deuna.com

Thank you for your understanding,
DEUNA Team
Posted on May 28, 2026 - 21:53 CST

Scheduled Maintenance update BD Jun 30, 2026 02:00-02:30 CST

Dear users,

We would like to inform you about a scheduled maintenance window, as part of our ongoing efforts to improve the platform’s stability and performance. The maintenance will take place during the following period:

Date: Tuesday, Jun 30
Time: From 2:00 to 2:30 AM (Mexico City time)
A temporary service interruption of up to 5 minutes is expected, limited to the maintenance execution window.

Our team will closely monitor the process to ensure that services return to normal operation as quickly as possible.

If you experience any issues outside of this timeframe, please contact us at support@deuna.com

Thank you for your understanding,
DEUNA Team
Posted on May 28, 2026 - 21:54 CST
Jun 1, 2026

No incidents reported today.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Scheduled Maintenance update BD
Completed - The scheduled maintenance has been completed.
May 21, 02:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:00 CST
Scheduled - Dear users,

We would like to inform you about a scheduled maintenance window, as part of our ongoing efforts to improve the platform’s stability and performance. The maintenance will take place during the following period:

Date: Thursday, May 21
Time: From 2:00 to 2:30 AM (Mexico City time)
A temporary service interruption of up to 5 minutes is expected, limited to the maintenance execution window.

Our team will closely monitor the process to ensure that services return to normal operation as quickly as possible.

If you experience any issues outside of this timeframe, please contact us at support@deuna.com
.

Thank you for your understanding,
DEUNA Team
May 7, 11:17 CST
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

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