We want to let you know about a scheduled maintenance, as part of our continuous efforts to improve platform stability and performance. That will take place during the following window:
- Date: Tuesday, November 3, 2026 - Time: 02:30 AM to 04:00 AM (Mexico City time) - Expected impact: During this time, some payment transactions may experience temporary issues or intermittent failures.
What to Expect During this period, you may notice: - Any disruption is expected to be temporary and limited to the maintenance window.
Our team will closely monitor the process to ensure services return to normal as quickly as possible.
If you experience issues outside this window, please contact us at support@deuna.com.